{"id":87999,"date":"2019-12-17T13:24:19","date_gmt":"2019-12-17T18:24:19","guid":{"rendered":"https:\/\/www.phone.com\/?page_id=87999"},"modified":"2025-05-12T17:41:40","modified_gmt":"2025-05-12T21:41:40","slug":"security-statement","status":"publish","type":"page","link":"https:\/\/www.phone.com\/security-statement\/","title":{"rendered":"Phone.com Security"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"87999\" class=\"elementor elementor-87999\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-daf6ae6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"daf6ae6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f7cfef\" data-id=\"1f7cfef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-610684e elementor-align-center elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-global elementor-global-103822 elementor-widget-icon-list\" data-id=\"610684e\" data-element_type=\"widget\" id=\"legal-nav-menu\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/privacy-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Statement<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/general-terms\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">General Terms<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/customer-terms\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms of Service<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/security-statement\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Security<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/sms-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SMS Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/emergency-calling\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Emergency Calling Statement<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d310422 elementor-widget elementor-widget-heading\" data-id=\"d310422\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Phone.com Security<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-622047f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"622047f8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e74e9a6\" data-id=\"2e74e9a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b4a2659 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b4a2659\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-188ff71\" data-id=\"188ff71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6eab5f3 elementor-widget elementor-widget-text-editor\" data-id=\"6eab5f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 id=\"mf57\">HIPAA and HITECH Compliant Voice and Video<\/h3>\n<p id=\"mf58\">Phone.com\u2019s video meeting service is secured using triple DES encryption, preventing unauthorized callers from breaking in or \u201cZOOM bombing\u201d sessions. Any data stored on Phone.com servers containing protected health information (PHI), such as voicemails with personal medical information, is safely encrypted while at rest.<\/p>\n<p>\u00a0<\/p>\n<p>We are happy to offer BAAs where needed.<\/p>\n<h4><br \/><br \/>HIPAA Breach Notifications<\/h4>\n<p><br \/>For inquiries or to report a breach, please dial &#8211; (877) 977-6535<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c0c5037 elementor-widget elementor-widget-text-editor\" data-id=\"4c0c5037\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SSL encryption<\/h3>\n<p>Phone.com uses high-grade SSL (Secure Sockets Layer) encryption when we ask for confidential information, such as your username &amp; password, and throughout our control panel. This keeps the data sent between your browser and our servers secure. You can verify this at any time by looking for a &#8220;lock&#8221; icon in the bottom right-hand section of your browser.<\/p>\n<p>\u00a0<\/p>\n<h3>Customer proprietary network information<\/h3>\n<p>When you sign up with Phone.com, we will ask you to select a secure password which you will use to access your control panel. We will ask you to confirm administrative ownership of your account before we access it. <span style=\"background-color: #ffffff; color: #1d1c1d; font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures;\">\u00a0<\/span><span style=\"font-size: inherit; letter-spacing: inherit;\">If you lose your password, you will be required to follow our password recovery process in order to gain access to your account.<\/span><\/p>\n<p>This policy ensures that we do not release customer proprietary network information, such as provisioning data, configuration, and call logs, to unauthorized parties.<\/p>\n<p>\u00a0<\/p>\n<h3>PCI Security Standards<\/h3>\n<p>Phone.com adheres to the Payment Card Industry Data Security Standard (PCI DSS) which is an information security standard for organizations that handle branded credit cards from the major card schemes. The PCI Standard is mandated by the card brands and administered by the Payment Card Industry Security Standards Council.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Statement General Terms Terms of Service Security SMS Policy Phone.com Security HIPAA and HITECH Compliant Voice and Video Phone.com\u2019s video meeting service is secured using triple DES encryption, preventing unauthorized callers from breaking in or \u201cZOOM bombing\u201d sessions. Any data stored on Phone.com servers containing protected health information (PHI), such as voicemails with personal [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-87999","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Phone.com Security Statement<\/title>\n<meta name=\"description\" content=\"Phone.com is committed to your privacy and security. 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